Terms and Conditions for Fly Tawang Tours and Travels
Effective Date: 8th December 2024
These Terms and Conditions (“Agreement”) govern your use of the services provided by Fly Tawang Tours and Travels (“we,” “us,” or “our”) through our website, booking platform, or in-person interactions. By booking or using our services, you agree to be bound by these terms.
1. Booking and Payment
- Booking Process: To confirm a reservation, you must complete the booking form on our website or contact us directly. A booking is considered confirmed once we receive your payment or deposit, as applicable.
- Payment Terms: Full payment is required to confirm your booking unless otherwise agreed. For certain services, a deposit may be required. Payment can be made via [list payment methods].
- Pricing: All prices are quoted in [Currency] and may be subject to change based on availability and booking dates. We will notify you of any changes before confirming your booking.
2. Tour and Service Modifications
- Modifications by You: If you wish to modify your travel dates or itinerary, please contact us as soon as possible. Modifications are subject to availability and may incur additional charges.
- Modifications by Us: We reserve the right to modify the itinerary or services due to unforeseen circumstances. We will notify you promptly of any such changes and provide alternatives if necessary.
3. Liability and Safety
- Travel Insurance: We recommend that all travelers purchase comprehensive travel insurance that covers trip cancellations, medical emergencies, lost baggage, and personal liability.
- Tour Risks: While we take every precaution to ensure your safety, travel to remote or rugged locations involves inherent risks. By booking our services, you acknowledge and accept these risks.
- Liability: Fly Tawang Tours and Travels is not responsible for any injuries, losses, or damages incurred during your trip, except in cases of gross negligence or willful misconduct on our part.
4. Customer Responsibilities
- Health and Fitness: You are responsible for ensuring that you are physically fit for the tours you are booking. If you have any health conditions, please inform us prior to booking.
- Behavior and Conduct: We reserve the right to remove any participant from a tour if their behavior disrupts the experience of others or poses a safety risk. In such cases, no refund will be provided.
5. Privacy and Data Protection
- Personal Data: We collect personal data necessary to process your booking and provide services. By booking with us, you consent to our collection, use, and processing of your personal data as outlined in our Privacy Policy.
- Third-Party Services: We may share your information with trusted third-party service providers (e.g., hotels, transportation companies) to fulfill your booking requests. These providers will be required to adhere to privacy standards that protect your data.
6. Force Majeure
We are not responsible for any failure or delay in the performance of our obligations if such failure is caused by events beyond our control, including but not limited to natural disasters, political instability, pandemics, or government restrictions.
7. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes arising from these terms will be resolved in the competent courts of Arunachal Pradesh.
9. Amendments
We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on our website and will apply to all bookings made after the date of the update.