Privacy Policy for Fly Tawang Tours and Travels
Effective Date: 8th Decemember 2024
At Fly Tawang Tours and Travels (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book our services.
By using our website or booking any of our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
1. Information We Collect
We collect personal information when you use our website, make a booking, or communicate with us directly. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, postal address, and other details necessary for booking or inquiries.
- Payment Information: Credit card details, billing address, and payment method (processed through secure third-party payment gateways).
- Travel Preferences: Information related to your travel preferences, such as tour packages, accommodation, and transportation needs.
- Demographic Information: Age, gender, nationality, or other personal details required to process your booking.
- Technical Information: IP address, browser type, device information, and cookies for website analytics and improving user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings and Reservations: To confirm your tour packages, transportation, accommodation, and other related services.
- To Communicate with You: To send booking confirmations, updates, and relevant information related to your travel itinerary or inquiries.
- To Improve Our Services: We analyze customer data and feedback to improve our website, services, and customer experience.
- Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or offers regarding new tours, discounts, and services. You can opt-out of these communications at any time.
- To Provide Customer Support: To respond to your queries, complaints, or requests for assistance.
- To Ensure Compliance with Legal Requirements: To comply with applicable laws, regulations, or legal processes.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Analyze website traffic and trends.
- Personalize content and advertisements based on your preferences.
- Improve the functionality and usability of our site.
You can manage cookie settings through your browser preferences. However, please note that disabling cookies may affect the functionality of certain features on our website.
4. How We Protect Your Information
We take the security of your personal data seriously and implement various measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption: Sensitive data, such as payment information, is transmitted securely using SSL (Secure Socket Layer) encryption.
- Access Control: Only authorized personnel have access to your personal information to perform their job functions.
- Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it is securely deleted or anonymized.
5. Sharing Your Information
We may share your personal information with third-party service providers to help us provide and deliver our services. These providers include:
- Payment Processors: To process payments securely.
- Accommodation and Transport Providers: To fulfill your booking requirements.
- Marketing Partners: If you have opted to receive promotional materials, we may share your contact information with trusted marketing partners.
- Legal Authorities: In case of legal obligations, we may disclose your information to law enforcement agencies or government bodies.
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access to Your Information: You can request a copy of the personal data we hold about you.
- Update or Correct Your Information: If any of your personal details are incorrect or outdated, you can request to update or correct them.
- Delete Your Data: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or newsletters at any time by clicking the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at [Your Email Address].
7. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external websites you visit through our links.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.